Global Reliance International

Quality Improvement


Statistical process control (SPC) is the use of statistical methods in the monitoring and control of a process, by repeatedly sampling measurements, or counts, to predict results. Under SPC, a process behaves predictably to produce results with the least possible waste. Once a process has become stable and responds as predicted, then it is said …

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7 tools

The Seven Basic Tools of Quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality. They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority …

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5S is the name of a workplace organization method that uses a list of five Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke. Transliterated or translated into English, they all start with the letter “S”. The list describes how to organize a work space for efficiency and effectiveness by identifying and storing the items used, …

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